By the SureSend Team · Published May 12, 2026 · Updated October 14, 2026


The accounting profession has changed more in the last five years than in the previous fifty. Cloud software has replaced filing cabinets. Clients expect real-time financial visibility. And the question of how to start an accounting firm now has as much to do with cybersecurity and workflow design as it does with debits and credits.
If you are a CPA considering going independent — or a bookkeeper ready to grow into something bigger — this guide walks you through everything you need to know. It covers the licensing, the business plan, the technology stack, the secure handling of client documents, the pricing model, and the early marketing moves that actually bring in clients.
You do not need to figure this out alone. Here is exactly how it works, step by step.
Quick Summary
- Pick a niche first: an industry, a service, or a client size. It shapes your marketing, packages, and pricing.
- Choose a legal structure, register your business, get liability insurance, and open a separate business bank account.
- Keep your technology stack lean: one tool each for bookkeeping and tax, practice management, secure transfer, communication, and billing.
- Stop emailing tax returns and financial statements. Use an encrypted transfer with a passphrase and an expiry date.
- Favour fixed-fee monthly packages over hourly billing, and build your first client base through one channel at a time.
In This Guide
- What Kind of Accounting Firm Should You Build?
- What Licences Do You Need to Start an Accounting Firm?
- What Should an Accounting Firm Business Plan Include?
- What Software Does a New Accounting Firm Need?
- How Should Accountants Exchange Documents With Clients?
- How Should a New Accounting Firm Price Its Services?
- How Do You Find Your First Accounting Clients?
- How Do You Scale an Accounting Firm Without Losing Quality?
- Frequently Asked Questions
- Sources
What Kind of Accounting Firm Should You Build?
Before you register a name or buy software, get specific about who you serve. Opening an accounting firm without a niche is one of the most common mistakes new founders make — and it is the single biggest reason firms struggle to differentiate in their first two years.
Niche down by industry, service, or client size:
- Industry niches: dentists, restaurants, e-commerce brands, real estate investors, law firms, freelancers, SaaS startups.
- Service niches: tax preparation only, full-service bookkeeping plus tax, virtual CFO work, audit and assurance, forensic accounting.
- Client size: solopreneurs and contractors, small businesses under $1M CAD in revenue, mid-market firms, or high-net-worth individuals.
A niche makes everything easier. Your marketing speaks directly to one audience. Your service packages can be standardized. And your pricing reflects the specific value you bring to that group, not generic accounting hours.
What Licences Do You Need to Start an Accounting Firm?
In Canada, you need a CPA designation only for public accounting such as audits and reviews. Bookkeeping, tax preparation and advisory work generally do not require it, but check with your provincial CPA body.


In Canada, the path depends on the services you intend to offer. A CPA designation is required if you plan to perform public accounting — audits, reviews, or other assurance work. The Chartered Professional Accountants of Canada (CPA Canada) administers the designation through provincial bodies such as CPA Ontario, CPA Alberta, and CPA British Columbia.
In the United States, the equivalent is the CPA license, issued at the state level. Each state has its own education, experience, and ethics requirements. The AICPA’s website is the best starting point to compare them.
You do not need a CPA designation to offer bookkeeping, tax preparation, or advisory services in most jurisdictions. However, you cannot call yourself a “Chartered Professional Accountant” or sign off on audited financial statements without one.
Choose Your Legal Structure
The four common structures for accounting firms:
- Sole proprietorship — simplest and cheapest, but you and the business are legally the same entity. Personal liability is unlimited.
- Limited liability partnership (LLP) — common for firms with two or more partners. Protects each partner from the negligence of the others.
- Professional corporation — limits personal liability and may offer tax advantages, but comes with stricter reporting and provincial registration rules.
- Limited liability company (LLC) — a US-specific structure that combines partnership-style taxation with corporate liability protection.
Talk to a lawyer before you decide. The right structure depends on your province or state, your client base, and your long-term goals.
Other Essentials
- Register your business name with your provincial or state registry.
- Get a business number (Canada) or EIN (US) for tax filings.
- Open a separate business bank account from day one.
- Buy professional liability insurance — non-negotiable for any firm handling client financial data.
- Register for GST/HST or state sales tax if applicable.
What Should an Accounting Firm Business Plan Include?


You do not need a fifty-page document to open an accounting firm. You need a five-page plan that answers seven questions honestly:
- Who is your client? Be specific — “small dental practices in southern Ontario” beats “small business owners.”
- What service are you selling? Monthly bookkeeping packages, tax-only seasonal work, fractional CFO retainers, or a mix.
- What is your price? Average client value per month and per year.
- What is your cost? Software subscriptions, office space (if any), staff, insurance, professional fees.
- How will clients find you? Referrals, content marketing, partnerships, paid ads, or a mix.
- How will you serve them? What does the workflow look like from inquiry to engagement to monthly delivery?
- What is your 12-month revenue target? Be realistic: there is no published benchmark for a new solo firm’s first year, so build the target from your own numbers, the clients you can sign in 12 months times your average monthly fee.
Once you have answers, the plan is done. Revisit it every quarter and adjust.
What Software Does a New Accounting Firm Need?
A modern accounting firm runs on five layers of software: bookkeeping and tax, practice management, document collection and secure transfer, communication and storage, and time and billing.


A modern accounting firm runs on five layers of software. Pick the ones that fit your niche, then resist the temptation to keep adding tools.
Core Bookkeeping and Tax
- QuickBooks Online or Xero for client bookkeeping. Xero is favored by many newer firms for its cleaner interface; QuickBooks dominates among US clients.
- TaxCycle, CCH iFirm, or ProFile in Canada; Drake, Lacerte, or UltraTax in the US for tax preparation.
- Wagepoint or Knit for Canadian payroll; Gusto or OnPay for US payroll.
Practice Management
- Karbon, Canopy, or Financial Cents to manage client workflows, internal tasks, and team capacity.
Document Collection and Secure Transfer
- SureSend for sending sensitive client documents — T4s, tax returns, financial statements, banking information.
- Hubdoc or Dext to capture receipts and bills automatically.
Communication and Storage
- Slack or Microsoft Teams for client communication.
- Google Workspace or Microsoft 365 for email and document collaboration.
Time and Billing
- TimeSolv, Harvest, or built-in tracking in your practice management tool.
- Consider value-based or fixed-fee pricing instead — more on that below.
The single biggest tech mistake new firms make is stitching together too many tools. Start with one tool per layer. You can always add more later. If you are weighing a client portal for that layer, our comparison of ShareFile alternatives sets out prices, minimum users and file limits for small firms.
How Should Accountants Exchange Documents With Clients?
Avoid plain email attachments. Send and collect tax returns, statements and payroll records through an encrypted transfer with access control and an expiry, so documents do not sit in inboxes for years.


Accountants handle some of the most sensitive data a person owns — tax returns, banking statements, payroll records, ownership documents. The real risk lies in how those documents move between you and your clients. Email is the default for most firms. It is also the worst option.
Standard email is not encrypted end-to-end. A T4 or a corporate tax return sitting in an inbox can be intercepted, forwarded, or exposed in a breach years after it was sent. PIPEDA in Canada and the various state privacy laws in the US treat unauthorized exposure of financial information as a reportable breach — which means a single mistake can become a regulatory headache.
This is where SureSend comes into the picture. SureSend is a Canadian secure file transfer service that sends files through a passphrase-protected link that expires on a date you choose. SureSend encrypts every file while it’s sent and while it’s stored (TLS in transit, AES-256 at rest). For a new accounting firm, it solves three problems at once: secure delivery of finished returns and statements, control over every transfer through a passphrase and an expiry date, and a record of when each file was retrieved. See how SureSend works step by step, or compare plans and pricing: the Starter plan is free, and Pro is $7 CAD a month plus applicable taxes.
The workflow is simple. Sign in, add your client, upload the file, and set a passphrase and an expiry date. Your client gets a secure link by email and the passphrase from you separately. No portal to configure and no account for your client to create. If your client can receive an email, they can receive a SureSend.
After you send, SureSend reminds you to share the passphrase separately, and your dashboard shows when each transfer is retrieved.
A practical secure-document checklist for your firm:
- Never send unencrypted PDFs of tax returns or financial statements over standard email.
- Stop using shared Dropbox or Google Drive folders for client files unless they are individually permissioned and audited.
- Require multi-factor authentication on every staff account.
- Document a written privacy policy and share it with every new client during onboarding.
- Review access logs quarterly and remove former clients and ex-staff promptly.
A Secure Document Workflow Without the Portal
SureSend encrypts every file while it’s sent and while it’s stored: TLS in transit and AES-256 encryption at rest. Send up to 2 GB per transfer, protect it with a passphrase you share separately, set an expiry date, and see when it is retrieved. Your recipient needs no account. New subscribers get 30 days of Pro free, with no credit card required. Start sending securely for free.
How Should a New Accounting Firm Price Its Services?
Use fixed-fee monthly packages instead of hourly billing. Three tiers, such as Starter, Growth and Advisory, cover most client segments and make revenue predictable.


Hourly billing is the default for new firms — and it is almost always a mistake. Clients hate surprises on invoices. You hate timesheets. And hourly pricing punishes you for getting faster at your work.
Switch to fixed-fee monthly packages wherever possible. Three tiers usually cover most client segments:
| Tier | Includes | Example monthly price |
|---|---|---|
| Starter | Monthly bookkeeping, year-end financials, basic tax filing | $250–$500 CAD |
| Growth | Everything in Starter + payroll, GST/HST or sales tax, quarterly meetings | $500–$1,200 CAD |
| Advisory | Everything in Growth + monthly advisory, CFO-level reporting | $1,500–$3,500 CAD |
These are example prices. For comparison, Ownr reports that most small businesses in Canada pay $300 to $2,000 CAD a month for bookkeeping services (2026). Prices vary widely by region, niche, and client complexity. Use them as a starting point and adjust based on your specific market.
For tax-only work, charge a fixed price per return. Communicate the price up front before any work begins. Set a starting price for each type of T1 personal return: a simple employment-income (T4) return takes far less time than a self-employed return with several income streams.
Pricing Principles That Hold Up
- Price by value delivered, not hours worked.
- Always communicate price before starting work.
- Review your pricing every twelve months. Many firms underprice for years without realizing.
- Build a small annual increase into client engagement letters — 3 to 5 percent is standard.
How Do You Find Your First Accounting Clients?


Most firms get their first ten clients through one of three channels: existing professional network, referral partnerships, or content marketing. In the first six months, do not try to do all three. Pick the one closest to where you already have momentum.
Channel 1: Your Network
Make a list of every person who knows your work — former colleagues, mentors, university classmates, family contacts. Email them directly with a short, specific message: what you are doing, who you serve, and a polite ask for referrals. Avoid generic posts on LinkedIn — direct outreach converts at five to ten times the rate.
Channel 2: Referral Partnerships
Build relationships with two or three professionals who serve the same clients you do but do not compete: lawyers, business bankers, financial advisors, business brokers, mortgage agents. Offer a clear value exchange — a referral fee, a reciprocal arrangement, or a service partnership. One strong referral partner can be worth more than a year of content marketing.
Channel 3: Content and SEO
The slowest path to clients, but the most durable. Write or commission honest, specific articles for your niche. A piece called “Tax Deductions Every Toronto Dentist Misses” will outperform “Tax Tips for Small Businesses” every time.
A practical first-90-days checklist:
- Set up a one-page website with your name, niche, services, and contact information.
- Claim your Google Business Profile.
- List your firm on CPA member directories.
- Reach out to 20 contacts personally in week one.
- Build referral relationships with 3 complementary professionals in weeks two through four.
- Publish one blog post or LinkedIn article per week for the first 90 days.
How Do You Scale an Accounting Firm Without Losing Quality?
Standardize every recurring workflow, hire deliberately, and productize your advisory services. Most firms hit their first growth ceiling between 30 and 50 clients.


Most firms hit their first growth ceiling somewhere between 30 and 50 clients. The founder is doing client work, sales, admin, and bookkeeping internally. Quality starts to slip, and burnout follows.
Scaling without losing quality comes down to three moves:
- Standardize every recurring workflow. Build a checklist for monthly bookkeeping, year-end close, T4 preparation, T2 corporate filing, and onboarding. Tools like Karbon or Canopy turn checklists into automated workflows.
- Hire deliberately. Your first hire is usually a senior bookkeeper or junior accountant who can take over compliance work. This frees you for advisory, sales, and review.
- Productize advisory services. Move from “we do tax” to “we do quarterly advisory for SaaS founders with $500K–$5M CAD in revenue.” Specific positioning lets you charge more and attract better-fit clients.
A useful rule: do not hire until you have three months of pipeline and three months of cash runway. Hiring too early is one of the fastest ways to kill a young firm.
A Word on Your Reputation
In accounting, reputation is the entire business. One mishandled tax filing, one missed deadline, one leaked client document — and word travels fast through industry networks. Spend less time on growth hacks and more time on doing excellent work, paying attention to detail, and protecting client trust. The compounding effect of a clean reputation over five years beats any marketing tactic.
For true peace of mind, look no further than the systems and tools you put in place today. Your first hundred clients will remember whether you respected their data. Get that part right, and the rest is just execution.
FAQ: How to Start an Accounting Firm
Do I need a CPA designation to start an accounting firm or accounting business?
Only for public accounting work such as audits and reviews. Bookkeeping, tax preparation, and advisory services do not require the designation in most provinces, but check with your provincial CPA body for the rules where you practise.
How much can a new accounting firm earn in its first year?
There is no published benchmark for a new solo firm’s first-year revenue in Canada. It depends on your niche, pricing, and how quickly you build referrals, so estimate it from your own numbers: the clients you can realistically sign in 12 months times your average monthly fee.
Is it safe to email tax documents to clients?
Standard email is a poor fit for tax returns and financial statements. Files sit in inboxes indefinitely and can be forwarded or exposed in a breach. An encrypted transfer with a passphrase and an expiry date is safer.
What should I set up first when opening an accounting firm?
Choose your legal structure, register your business name, get a business number (or EIN in the US), open a separate business bank account, buy professional liability insurance, and register for GST/HST or sales tax if it applies. Then pick one tool per layer of your technology stack before you take on clients.
Should I charge hourly or fixed fees?
Fixed-fee monthly packages usually work better. Clients get predictable invoices, and you are rewarded for becoming more efficient rather than penalized for it.
Sources
This article draws on the following sources.
- Ownr. Bookkeeping services in Canada. ownr.co

